SMARTTY AQUA & AIR CLEAN SOLUTIONS:
 

Smartty BV, located at  Ruwenbergstraat 3  –  5271 AG Sint-Michielsgestel , is therefore responsible for the processing of personal data as shown in this privacy statement.

Contact details:

https://smartty.eu

info@smartty.eu

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Correspondence Address: 

Ruwenbergstraat 3 ,  5271 AG Sint-Michielsgestel , tel. +31 73 5510533.

warehousing: 

Australielaan 10, 5232 BB 's-Hertogenbosch.

Data Protection Officer:

Jules Keser is the Data Protection Officer of Smartty BV
He/she can be reached via  info@smartty.eu  or on tel. +31 73 5510534

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Personal data that we process:

Smartty BV processes your personal data because you use our services and/or because you provide them to us yourself.

Below you will find an overview of the personal data that we process:

• Trade name (sole proprietorships and VOFs)

• First and last name

• Sex

• Date of birth

• Birthplace

• Address data

• Chamber of Commerce number (sole proprietorships and VOFs)

• phone number

• E-mail address

• Location data

• Project related data

• Information about your activities on our website

• Data about your surfing behavior across different websites (for example because this  company is part of an advertising network)

• Internet browser and device type

• Bank account number
   

Special and/or sensitive personal data:

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore parents are advised to be involved in the o en ine activities of their children, to collect that data on children to prevent without parental consent. If you are convinced that we have collected personal information about a minor without that consent, please contact us at:  info@smartty.eu , we will remove this information.
 

For what purpose we process personal data:

Smartty BV processes your personal data for the following purposes, among others:

• Handling your payment

• Sending our newsletter and/or advertising brochure

• To be able to call or e-mail you if this is necessary to be able to carry out our services

• To inform you about changes to our services and products

• To offer you the opportunity to create an account

• To order, pay and deliver goods and services to you

• Smartty BV analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

• Smartty BV follows your surfing behavior on various websites with which we tailor our products and services to your needs.

• Smartty BV also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
   

Automated decision making:

Smartty BV does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Smartty BV).

How long we keep personal data:

Smartty BV does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected.

We use the following retention periods for the following (categories) of personal data:

Contact details

If you have contacted us by telephone, e-mail, our contact form, WhatsApp or social media, we have received information from you. The personal data that we keep will not be kept longer than necessary. The retention period is related to the purpose with which we received or collected the data.

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If you have contacted via social media, this will usually have been via the business account of Smartty BV. Also, contacts through some media may only be possible through a private account. It is then a matter of private use

Newsletter

We would like to send you a newsletter because you are a customer with us or because you have registered yourself. We therefore process your name and e-mail address to be able to send you information and news. We offer the option to unsubscribe under each newsletter. We keep your data for this purpose until you unsubscribe.

Quotations

If you request a quote from us, we will process your company and personal data in order to be able to send you a targeted quote. We keep quotations for at least 8 years. It is our legal administrative duty to be able to demonstrate what preceded an invoice. In addition, we like to keep the quotations ourselves, to be able to see whether you have previously requested a quotation from us and what the content was.

Agreements

In addition to being able to send quotations and invoices, we sometimes need your data to be able to perform the agreement ourselves and we need data for the file. In any case, we process this data during the agreement and as long as the limitation period has not expired.

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Billing

If you have given us an order, we will process the data that is necessary for the execution of that order. These are in any case your name and e-mail address and other data that are necessary to be able to send a correct invoice. When paying, we will also see from which account this comes and who the account holder is. We also keep quotations, invoices and payment details for at least 8 years.

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Sharing personal data with third parties:

Smartty BV shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Smartty BV remains responsible for these processing operations.

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We share your data with the following third parties, including our processors:

• Hosting our website

• WordPress

• Wix

• Webshop system

• CRM system

• Accountant

• Mail servers

• SEO services

• Telephone services

• Payment services

• Transport services
   

Cookies, or similar techniques:

Smartty BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Smartty BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

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On your first visit to our website, we already informed you about these cookies and asked for permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser. For an explanation, see:  https://veiliginternetten.nl/themes/zaken/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

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Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies.  click here  for an overview of all cookies we use and how to adjust your cookie preferences.

View, modify or delete data: 

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Smartty BV and you have the right to data portability.

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You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to  info@smartty.eu .

To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy.

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Smartty BV would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do that via the following link:  https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

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How we protect personal data:

Smartty BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via  info@smartty.eu .